Terms and Conditions
1. Acceptance of the Terms
By using our platform, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any provision contained within these Terms, please do not use our platform.
2. Eligibility Requirements
Our platform is intended for adults 18 years or older who are physically present in Québec, Canada. We may ask for proof of age to verify compliance with this requirement.
3. Minimum Age Requirements
To access and play on our platform, you must be at least 18 years old. If we discover that you have not met this requirement, your account will be subject to suspension or closure.
4. Geographic Restrictions
Our platform is only accessible by individuals physically present in Québec, Canada. We may restrict access from certain countries or regions due to applicable laws and regulations.
5. Account Registration Rules
To register for an account on our platform, you must provide accurate information about yourself. You can create one account per person; creating multiple accounts using different details is not permitted. Your registration will be subject to review by our staff.
6. One-Account-per-user Policies
We do not allow individuals to have more than one account with us. If we discover that you have created multiple accounts, all relevant accounts may be suspended or closed.
7. Identity Verification and KYC
To ensure compliance with applicable laws and regulations, we may ask for identity verification from registered users. This includes providing documentation such as a government-issued ID.
8. Account Accuracy Obligations
You must keep your account information up to date and accurate at all times. If you fail to do so, or if our staff discovers any discrepancies in the provided details, we reserve the right to suspend or close your account.
9. Account Security Responsibilities
You are responsible for maintaining the security of your account, including but not limited to choosing a strong password and keeping it confidential. Do not share your login credentials with anyone else.
10. Login Credentials and Password Protection
Your login details should be kept confidential at all times. If you suspect that someone has accessed or compromised your account using your login information, please contact our support team immediately for assistance.
11. Restricted Behaviour and Prohibited Activities
We do not permit behavior deemed unsuitable by us or prohibited activities under applicable laws and regulations, including but not limited to:
If we determine that you have engaged in such conduct, your account may be suspended or closed.
12. Bonus and Promotion Rules
Please see our separate Bonus Terms for specific information on how bonuses are awarded and redeemed.
13. Wagering and Gameplay Conditions
Our terms and conditions will govern gameplay and wagering. You must familiarize yourself with them before participating in any game, including but not limited to the maximum allowed bets per round or spin.
14. Responsible Gambling Expectations
We want our users to have fun while gambling responsibly. To help you maintain control of your gaming habits, please refer to our responsible gambling page for guidelines on limiting deposits and self-exclusion procedures.
15. Self-Exclusion and Account Restrictions
If we believe that an account is being used in a manner contrary to applicable laws or regulations, we may restrict access to the associated account. If you choose to self-exclude yourself from gaming with us, your request will be reviewed by our staff.
16. Game Fairness and RNG Systems
Our games operate using Random Number Generators (RNGs) that have been tested and certified for fairness by independent auditors. We do not guarantee specific outcomes in any game.
17. Technical Interruptions or Voided Gameplay
We will make reasonable efforts to ensure continuous gameplay on our platform, but sometimes technical issues may occur without warning due to various factors including but not limited to server downtime or connectivity problems with third-party services.
In such cases:
Please see our Customer Support section below if you experience technical difficulties while using our platform.
18. Suspension or Closure of Accounts
If we reasonably believe that an account is being used in breach of these Terms and Conditions or applicable laws and regulations:
We can take other measures as necessary including closure.
19. Intellectual Property and Platform Ownership
Our platform includes materials (such as text content) owned by us. You are not permitted to reproduce or distribute them without prior consent from us.
Any disputes about the intellectual property rights held on our website will be governed under applicable laws of Québec, Canada.
20. Limitation of Liability
To the fullest extent permissible in law, we disclaim liability for any direct, indirect, incidental, special damages, etc. resulting from access to or inability to use this site.
You acknowledge that your exclusive remedy is limited to damages explicitly provided by these terms and conditions.
21. Modification of Terms
These terms may be modified at our discretion with prior notification of such changes through an update on the platform. Your continued usage after any change will represent acceptance by you of those updated terms and conditions.
22. Contact or Support Guidance
If you need assistance or wish to file a complaint regarding issues related to account functionality, game fairness, or customer service quality please refer to our Customer Support section below for details about how to get in touch with us.
